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- We recognise our services and strengthen our processes.
- We upgrade our service channels.
- We strengthen the culture of service-oriented expertise and interaction with stakeholders.
Streamlined and enabling operating culture
- We optimise our way of working to meet the needs of the future.
- We define the principles of leadership.
- We define objectives for the development of our personnel.
National and international effectiveness
- We define objectives, policies and priorities for exerting influence nationally and internationally.
- We are the primary source of medicinal information for the Finns.