Our goals

Service-oriented expertise

• We recognise our services and strengthen our processes.
• We upgrade our service channels.
• We strengthen the culture of service-oriented expertise and interaction with stakeholders.

Streamlined and enabling operating culture

• We optimise our way of working to meet the needs of the future.
• We define the principles of leadership.
• We define objectives for the development of our personnel.

National and international effectiveness

• We define objectives, policies and priorities for exerting influence nationally and internationally.
• We are the primary source of medicinal information for the Finns.