Our goals

Our goals

Service-oriented expertise

  • We recognise our services and strengthen our processes.
  • We upgrade our service channels.
  • We strengthen the culture of service-oriented expertise and interaction with stakeholders.

Streamlined and enabling operating culture

  • We optimise our way of working to meet the needs of the future.
  • We define the principles of leadership.
  • We define objectives for the development of our personnel.

National and international effectiveness

  • We define objectives, policies and priorities for exerting influence nationally and internationally.
  • We are the primary source of medicinal information for the Finns.